Table of Contents

1. Accessing Receipt Settings
2. Receipt Setting Options
   • Print Receipts
   • Printing Menu Item Modifiers
   • Tip Line
   • Footer
3. Managing Excessive Receipt Printing

Accessing Receipt Settings

To access Offline Payment System Options, follow these simple steps on your POS system:

1. Go to the Main Menu.
2. Select Settings.
3. Navigate to System Options.
4. Click on the Receipts tab.

Once you’re on the Receipts tab, you’ll have access to a variety of settings to customize your receipt workflow.

Receipt Setting Options

1. Print Receipts

• Toggle ON: Automatically prints an itemized receipt upon payment processing.
• Toggle OFF: Prints itemized receipts only when manually selected or requested by the customer.
  • Recommendation: Turn OFF to minimize paper use while still providing customer receipts on demand.

2. Printing Menu Item Modifiers

Select which menu modifiers appear on itemized receipts:

• Unpaid Modifiers: Options without an up-charge (e.g., "Medium Rare" for a steak).
• Paid Modifiers: Options with an up-charge (e.g., "Extra Cheese +$0.50").
  • Recommendation: Include only the modifiers necessary for customer clarity.

3. Tip Line

• Toggle ON: Adds a tip line to credit card transaction receipts.
• Customer Display Tipping: Enable tipping directly on Customer Display Screens or OrderPads via the Customer Display tab in System Options.

4. Tip Suggestions

• Toggle ON: Prints tip suggestions (e.g., 15%, 18%, 20%) on itemized receipts and signature slips.
• Customization: Adjust percentages in the settings to match your preferences.
  • Recommendation: Provide common tipping percentages to streamline tipping for patrons.

5. Footer

• Add a custom footer (up to 200 characters) to be printed at the bottom of itemized receipts.
• Use letters, numbers, and special characters for messages like "Thank you for dining with us!" or "Visit us online at [website]."
  • Recommendation: Utilize this space for branding or promotional messages.

Managing Excessive Receipt Printing

Scenario: Customer Complaints About Excess Receipts

When customers express concerns about receiving too many receipts, consider these solutions:

1. Turn Off Print Receipts
   • Disabling this option will only print:
     • A merchant credit card slip.
     • A customer credit card slip for signature.
   • Navigation:
     • Go to System Options > Receipts.
     • Toggle Print Receipts to Off.
2. Enable "Sign by Finger" (CTD Required)
   • If your POS has a Customer Touch Display (CTD), enable Sign by Finger to reduce printed receipts:
     • Customers can sign directly on the CTD.
     • They can also opt out of receiving an itemized receipt.
   • Navigation:
     • Go to System Options > Customer Display.
     • Toggle Sign by Finger to On.
3. Turn Off Require Signature (<$25)
   • This setting eliminates the need for signatures on swiped transactions under $25 for Visa and MasterCard (not applicable for AMEX or Discover).
   • Navigation:
     • Go to System Options > Payments.
     • Toggle Require Signature (<$25) to Off.

Reducing Paper Use: Practical Tips