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CAKE | Restaurant Management System & POS

Pre-Installation Requirements

Review the pre-installation requirements for your CAKE POS.

ELECTRICITY

2x always active and available power outlets per POS terminal, 1 per remote printer/device available within 6 ft of desired device placement.

INTERNET

1x always active and available Ethernet access port on an Internet Service Provider modem set to DCHP. Internet connections with a designated static IP will require additional configuration and should be reported prior to hardware shipping to avoid installation delays. Business class DSL or Cable preferred, wireless providers such as Satellite, RF, Microwave, Cellular, "Antenna" are not officially supported. 

CAKE PAYMENTS

If you've chosen to process with CAKE Payments, please ensure you have onboarded (created your merchant account) with CAKE Payments as soon as you are able to ensure you can process credit card payments the day you begin using your system. You can get more information on that here

OTHER REQUIREMENTS

Completed countertops, walls, ceilings, and floors ready for surface mounted permanent installation.

  • 17"H x 18"W x 18"D of existing counter space per POS w/ Cash Drawer
  • 12"H x 10"W x 10"D of existing counter space per POS w/o Cash Drawer
  • 5"H x 15"H x 15"D of existing counter space per Cash Drawer
  • 7"H x 6"W x 5"D of existing counter space per remote Printer 

*Failure to meet these requirements will not result in a service credit and may result in rescheduling fees for premium services from CAKE of installation fees from 3rd-Party installer.

WHY CHOOSE CAKE CERTIFIED?

Certified - Our Certified Installers are obligated to meet the standards necessary for properly deploying the CAKE POS system.  

Licensed and Insured - Hiring a licensed and insured contractor offers many additional protections to restaurant operators.            

Reliability - Our certified installers all stand behind their work. Repairs due to defects in workmanship are usually covered.            

Project Management - Our certified installers will provide a dedicated Project Manager as a single point of contact for your CAKE installation.            

Advanced Support - Technicians have a direct line of contact to CAKE Support for additional troubleshooting.            

Verified - Upon completion, the technician will contact CAKE Support to verify everything is working properly before leaving your restaurant.            

Full Service - A technician will arrive on site to take care of the complete installation and verify connection. You’ll be ready to take orders upon completion.            

Custom Installations - A technician will install the system to meet your specifications and budget. You decide what’s important to you - custom in-wall wiring, cable management, wall jacks, the works!            

Ongoing Installation Support - Need to move a terminal? Install an additional printer? Did you change Internet providers? Our             certified installers can provide support beyond your initial installation at reasonable rates.

CAKE NATIONWIDE CERTIFIED INSTALLER

IST - Installation Service Technology

913-652-7000                

cake.installs@istservice.com