Table of Contents

1. What is CAKE Kiosk?
2. Why Choose CAKE Kiosk?
3. Key Features and Benefits
4. Requirements
   • Hardware Requirements
   • Software and Subscription Requirements
   • Network and Setup Requirements

What is CAKE Kiosk?

The CAKE Kiosk is an all-in-one self-service solution designed to enhance the customer dining experience by enabling seamless order placement and payment. Perfect for restaurants of all sizes, it offers a streamlined, contactless ordering system that integrates with CAKE’s POS for a complete operational upgrade.

Why Choose CAKE Kiosk?

In today’s fast-paced dining environment, the CAKE Kiosk provides a competitive edge by improving service efficiency and meeting customer expectations for modern, self-service experiences.

• Improved Customer Satisfaction: Reduce wait times and allow customers to take control of their orders.
• Increased Efficiency: Free up staff to focus on food preparation and other tasks.
• Boosted Revenue: Upsell opportunities are built into the kiosk, encouraging customers to add extras or modifiers to their orders.
• Accurate Orders: Minimize human error with digital menu displays and automated order processing.

Key Features and Benefits

The CAKE Kiosk stands out with features that cater to both restaurant owners and customers, enhancing operational efficiency and creating an intuitive customer experience.

• Contactless Ordering: A safe and convenient solution in today’s health-conscious environment.
• Intuitive Menu Browsing: Customers can explore menu items, view descriptions, and customize their orders with ease.
• Payment Flexibility: Integrated Bluetooth card readers support multiple payment methods.
• Dine-In and Take-Out Options: Offers versatility for different customer preferences.
• Real-Time Integration: Syncs with CAKE POS to ensure accurate order tracking and reporting.

Requirements

Setting up and operating a CAKE Kiosk requires specific hardware, software, and a stable network. Here’s everything you need to get started:

Hardware Requirements:

All required hardware components are available for purchase through the CAKE Shop, ensuring you have everything needed for a seamless setup.

• iPad (9th Gen): 10.2" screen size running iOS version 15.3.1 or later.
• Vault Pro Enclosure with Stability Base: A durable case to secure the iPad and provide a stable platform.
• ID Tech VP3300 Bluetooth Reader: Ensures seamless and secure payment processing.
• Card Reader Stand (White): Designed to hold the Bluetooth reader securely.
• USB Mini Wall Charger: Keeps your equipment powered consistently.

Purchase Options:

• Kiosk Bundle: Available through the CAKE Shop, this bundle includes all the hardware listed above, ensuring you have a complete setup.
• Hardware-Only Option: If you already own an eligible iPad (9th Gen, 10.2" screen running iOS 15.3.1 or later), you can purchase the Kiosk Bundle without the iPad.

Software and Subscription Requirements:

The right software and active subscriptions ensure that the kiosk operates efficiently and integrates with your restaurant's systems.

• CAKE Kiosk App: Download the app from the App Store. It serves as the primary interface for customer orders and payments.
• Kiosk Subscription: Required for each kiosk in operation, available for purchase via CAKE Shop.
• Menu Admin - EMS Version: Manage and configure your menu items for CAKE Kiosk through the Menu Admin EMS version.
• POS Software Version: Ensure your CAKE POS is updated to version 6.33.0.0 or higher for compatibility.

Network and Setup Requirements:

A stable and secure network is crucial for smooth operation and uninterrupted service.

• Wi-Fi Requirements:
  A stable internet connection is crucial for syncing with CAKE POS and processing transactions. While CAKE Wi-Fi is not required, ensure your network is reliable and secure.

• Payment Configuration:
  CAKE Payments must be enabled for processing transactions through the kiosk.

The CAKE Kiosk is a powerful tool for enhancing your restaurant’s efficiency and providing a superior dining experience for your customers. By integrating intuitive features, robust hardware, and seamless software, it empowers your business to deliver a modern, streamlined experience that meets today’s demand for contactless and self-service options.

Ready to enhance your operations? Get started with the CAKE Kiosk today and redefine your restaurant’s potential!

CAKE Kiosk Onboarding and Configuration Guide

CAKE Kiosk Navigation Page