Make your guests' online ordering experience even more rewarding with the ability to redeem loyalty points seamlessly. This guide explains the simple process of applying loyalty rewards to online orders, offering your guests an effortless way to save while encouraging repeat business.
Table of Contents
The process of linking a guest’s loyalty account to an online order is smooth and intuitive:
-
During Checkout:
At the Payment Information page, guests are prompted to enter their contact information, such as their phone number or email.
-
Automatic Connection:
Once the information is entered, the order is seamlessly linked to the guest’s loyalty account. This ensures that their loyalty points are accurately tracked and ready for use.
After the order is linked to the guest’s loyalty account, they can easily apply their rewards:
- Visible in the Cart:
Available rewards are displayed prominently above the total order amount in the cart. This convenient placement ensures guests can quickly see and use their rewards.
Redeeming rewards for an online order is simple and efficient:
-
Select Available Rewards:
- Guests can click on the preview of available rewards displayed in the cart.
-
Apply the Reward:
- With one click, the reward is applied to the order.
-
View the Updated Total:
- The cart instantly updates to reflect the applied reward, showing the adjusted total. Guests receive real-time feedback, making the process transparent and user-friendly.
The ability to redeem loyalty points online offers numerous benefits for your guests, making the process convenient and effortless. With just a few clicks, guests can apply their rewards, creating a more satisfying and rewarding experience that encourages repeat business. By offering this seamless rewards redemption experience, you can elevate guest satisfaction and foster lasting loyalty.
CAKE Loyalty: How to Redeem Points via the POS
Return to CAKE Loyalty: Navigation Page
