In the Availability section, you can create various menus (e.g., Happy Hour Menu). For each menu, you will need to set which menu categories will display, set the availability hours, and manage when these menus are accessible on the POS, Online Ordering (OLO), and/or Kiosk.
Table of Contents
- Navigating the Availability Section
- Creating & Editing a Menu
- Multi-Location Features - Do you have multiple locations on EMS? Start here!
Viewing Options:
The Availability section of Menu Admin displays all created menus. At a glance, you can see the name of the menu, the hours the menu is available, and the days of the week the menu is available.
All Day Menu:
The All Day menu is the default menu created, this menu cannot be deleted but can be edited.
Step-by-Step Guide for Adding a Menu:
- Create New Menu:
- Click the orange Add Menu button at the top right of the screen.
- Fill Out Add Menu Edit Menu:
- Fill out the required fields within the Add Menu edit menu, including menu name, menu hours, and available categories.
- Save or Publish:
- Select Save to apply the changes in Menu Admin, or select Publish to save and translate the changes to the live menu.
- NOTE: If you are making multiple edits in Menu Admin, select Save to apply & queue the changes within Menu Admin. Once you are done editing your menu, select Publish to translate all the queued saves to the POS, Online Ordering, and/or Kiosk.
Add/Edit Menu Fields
Below is a breakdown of the various fields available when adding or editing a menu.
| Field Name | Description |
| Menu Name | Enter the desired menu name. |
| Menu Hours | Set the desired days/hours you would like for the menu to be available.
- Select the days you would like the menu to be available (the day will be highlighted orange when selected).
- Insert the time range you would like the menu to be available.
- Use the orange Add Hours button to set up different hours for different days.
|
| Select Available Categories for Menu | Select which categories you want to feature on your menu.
- Additionally, specify whether these categories should appear on your POS, Online Ordering (OLO), and/or Kiosk.
|
How Menus Display on the POS, OLO, & Kiosk
Once a menu is created and published, it will be accessible on the specified platforms (POS, OLO, and Kiosk) during the set availability days/hours. This ensures that only the relevant items are displayed to customers based on the time and day.
Best Practice: To ensure consistency and streamline updates across all locations, it's crucial to make all menu edits at the Enterprise Level. Editing at the individual location level can cause disconnections between the enterprise and location menus, which can result in future updates not being reflected at the location level. Always edit from the Enterprise Level to maintain consistency and ensure all locations are up-to-date with the latest menu changes.
Features
For businesses with multiple locations, the Enterprise Menu offers additional features to enhance flexibility and control. Here’s a detailed look at these features:
At the top of the Add Menu Edit menu, you'll find an availability field. This allows you to specify which locations should display the menu, giving you the flexibility to tailor menus according to each location's needs.
FAQ
Q: How do I access the Enterprise Level?
A: To access the Enterprise Level, follow these steps:
- Log into CAKE Admin Portal: Log into CAKE Admin Portal and select the Menu Admin icon.
- Select the Enterprise Level: You will be prompted to select the location you would like to access. Choose the Enterprise level, identifiable by the arrow to the left of the enterprise name. Selecting the arrow will reveal the locations within the enterprise.
Q: What happens if I make an edit at the location level?
A: Editing at the location level can create inconsistencies between the location menu and the enterprise menu. Future updates made at the enterprise level will not affect fields that were edited at the location level. To maintain a seamless connection and ensure updates are reflected across all locations, always make edits at the enterprise level. If a disconnection occurs, contact support to re-establish the connection.
Q: What if I only need to update the menu for one of my locations?
A: For menu data specific to a single location, it's best to create it at the enterprise level. Use the availability field to designate which location can access it. This approach allows for easy expansion to other locations in the future by simply adjusting the availability settings.
The Availability tab in Menu Admin is a powerful tool for managing when and where your menus are accessible. By creating and customizing menus for different times and platforms, you can ensure that your customers always see the most relevant options.
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