Welcome to CAKE, where getting started is a piece of cake! Our POS system is designed to be simple and intuitive, with a plug-and-play setup process to get you up and running quickly. This page is your starting point for setting up your CAKE POS system, supporting hardware, and network.
Below, you’ll find links to detailed articles that guide you through every step of the process—from unboxing to troubleshooting—so you can focus on what matters most: serving your customers.
Installation Articles
This article walks you through unboxing your CAKE POS kit, setting up your network, powering on your POS terminal, and running a network test.
2. Onboarding Your CAKE POS System
Learn how to activate your POS, onboard your restaurant’s menu and user data, and set up secure login credentials for your team.
Learn how to set up supporting devices like printers, cash drawers, and payment cubes. This guide also includes resources for additional CAKE hardware, such as the CAKE OrderPad, Kiosk, KDS, and Thermal Label Printer.
Ensure seamless printing by setting up and configuring printers on your POS. This article provides detailed steps for assigning IP addresses and testing printer functionality.
Encounter an issue during setup? This article offers troubleshooting tips for common problems, such as network connectivity, printer errors, and hardware setup. It also answers frequently asked questions about installation and additional CAKE products.
Next Steps
Select an article above to begin or continue your setup process. If you need assistance at any point, contact CAKE Support at 855-696-2253. Our team is available to you 24/7. Let’s get started!
