Welcome to the Online Ordering with CAKE knowledge hub! This page serves as a central resource for all articles that will help you set up, manage, and optimize Online Ordering for your restaurant. Whether you're just getting started or looking to fine-tune your system, you'll find everything you need here.
Getting Started with Online Ordering
Learn what Online Ordering with CAKE is, how it works, and how it can benefit your restaurant.
Step-by-step instructions to activate Online Ordering and start receiving online orders.
Understanding How Online Ordering Works
A detailed overview of how online orders flow through the CAKE system, from placement to completion.
Understand the customer’s journey when placing orders, from navigating your OLO page to checkout.
Configuring Your Online Ordering Setup
Quickly find and share your Online Ordering link for use on your website, social media, and marketing campaigns.
Learn how to configure OLO settings directly on your CAKE POS system.
Configure and customize your Online Ordering settings through the Admin Portal for full control.
Managing and Optimizing Your Online Menu
Set up, update, and manage your online menu to ensure accuracy and improve customer experience.
Creating Promotions and Discounts
Discover how to recommend additional items at checkout to increase average order value and customer satisfaction.
Set up promo codes and discounts to attract customers and drive more sales through Online Ordering.
Online Ordering Reports and Refunds
11. Online Orders Information in Reports
Learn how to access and analyze key data related to Online Orders, including sales, tips, fees, and transactions, through CAKE’s reporting tools.
12. How to Refund Online Orders from the POS
Step-by-step guide on issuing refunds for Online Orders, including 3rd party orders, printing receipts, and understanding refund details.
Online Ordering FAQs
Get answers to the most common questions about Online Ordering, including costs, menu management, customer experience, and troubleshooting issues.
By exploring these resources, you’ll be able to set up, customize, and manage your Online Ordering platform with ease. Each article is designed to guide you step-by-step, so you can maximize efficiency and grow your business.
Need additional help? Contact CAKE Support via call or text at (855)696-2253 for assistance anytime.
